Consultations are by appointment and can be booked either in person, by telephone or sign up for online services using one of the following links https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/ https://www.patientaccess.com or ask at reception for details.
We are currently using a telephone triage appointment system, we are seeing patients face to face if it is deemed necessary but they will need to be triaged by a GP first.
Patients have the right to express a preferred doctor and whilst we endeavour to comply with this it is not always possible.
Nurse and Health Care Assistant appointment times are between 07.30 and 17:45 but vary daily.
GP Extended Access Service
As part of the new GP Extended Access service that launched on 1st October, additional appointments are now available at weekends and evenings outside our normal working hours. These are provided by other local GP practices: Old Swan Health Centre, Childwall Fiveways Neighbourhood Health Centre and Townsend Lane Neighbourhood Health Centre.
This service provides face to face consultations on weekday evenings from 4:00pm - 9:00pm, Saturdays from 9:00am - 4:00pm and Sundays from 9:00am - 1:00pm. These are available following an initial telephone consultation that can be booked via contacting our reception on (0151) 295 3434.
Tuesday to Friday we offer a limited amount of extended access appointments for GP's, Nurses and Health Care Assistants available from 07.30. Please check with reception if you need an early morning appointment.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. The high number of missed appointments results in patients having to wait longer for an appointment, please cancel if you cannot attend.